E-Commerce Solution FAQs
Can I sell electronic products, such as e-books and mp3s?
Of course!
With SassyWeb Online Solution you can sell both physical goods and electronic products.
With electronic products, you can also set rules as to how many times, and where, they can be downloaded from, after a customer purchases them.
Do you take a cut of my online sales?
No!
SassyWeb doesn't take any cut from your sales.
However, your payment gateway or your bank may charge you a fee to process your payments.
How can I collect payments on my shop?
There are a number of ways you can collect payments on your online shop.
You can use any of the existing payment gateways already supported, (e.g. Authorize.net, Google Checkout, PayPal and many more).
Or, you can opt to use the "Process Offline" method that captures payment details from customers and you can then process these manually using your existing point-of-sale (POS) system.
You can also enable customers to choose to pay by checque and COD.
How can I customise the look and feel of my shop?
SassyWeb Online Solution provides a high degree of customisability.
This means you have complete control over every element of your online shop and can customise it to look how you like.
This includes colors, layout, CSS, checkout form and fields, and more. You can even customise the checkout process.
How does SassyWeb Online Solution handle shipping and handling costs?
SassyWeb Online Solution allows you to create as many shipping options as you like, for the countries that you sell your products in.
Your customer simply selects the appropriate options at check out time! You can also configure shipping options so only the relevant options appear that meet the weight and volume of the current products in the cart. Alternatively you can take advantage of the integrated shipping with FedEx, UPS, DHL and Australia Post, where shipping charges are calculated based on the shipping destination and the weight/volume of your products.
I'm going to use SassyWeb Online Solution to make an insane amount of money, and then retire to the Cayman islands.
That's not a question, but good for you!
Is there a limit on the number of catalogues or products in my online shop?
Not at all.
You can have as many catalogues and products as you like.
I've already got an e-commerce solution, but I want to try SassyWeb Online Solution. How can I migrate?
Getting started with SassyWeb Online Solution is quite simple.
Simply export your products from your old system and arrange them into the import file format.
You can then import this file and have your shop replicated in SassyWeb Online Solution in a few minutes.
In fact you can continue to manage your entire shop from this single Excel file.
You can manage products, catalogues, prices, taxes, groupings and so forth from this file.
Alternatively you can use the web-based interface to manage your online shop.
